Knowledge Base & Creator Support
Frequently Asked Questions
Have questions about how 4Tik diagnoses retention drops, connects to your account, or protects your privacy? Find answers below.
4Tik connects to your TikTok account via secure read-only APIs and compares the performance metadata of your top-performing and underperforming videos. Our AI analyzes 2-second hook retention drop-offs, sound choices, post timings, and caption patterns to generate 4 concrete, prioritized fixes tailored to your audience.
Never. 4Tik only accesses public engagement numbers, watch-time statistics, and text metadata (captions, tags, audio titles). Your raw video files and personal media never leave TikTok servers.